Payment & Security
NOVEKIS™ · Checkout
Payment &
security.
A clear guide to payment and checkout when ordering premium small leather goods and everyday carry accessories from novekis.com.
01 / Methods
Available
payment methods.
The payment methods available for your order are displayed during checkout. Availability may vary depending on location, device, transaction details, and payment provider.
03 / Order Total
Review your
order total.
Before completing payment, you can review the selected NOVEKIS™ products, applicable discounts, shipping charges, taxes where applicable, and the final order amount displayed at checkout.
04 / Security
Payment
security.
Checkout transactions are processed through ecommerce and payment systems available on our website. Payment providers may use authentication, fraud screening, and additional security controls to help protect transactions.
If additional verification is requested by your payment provider, please follow the instructions shown during checkout.
05 / Support
Payment
questions.
If a payment appears unsuccessful, please check the information entered during checkout or contact your payment provider where appropriate.
If you believe you were charged incorrectly, contact NOVEKIS™ customer support with your order information so our team can review the situation.
A Note to Our Team
Need help with a
payment or order?
For questions about an existing purchase, please include your order number whenever available. This helps our support team review your request more efficiently.
Contact customer support ↗NOVEKIS™ · Information
Business &
contact details.
Questions about payment, checkout, or an order? Use the details below to contact the NOVEKIS™ customer support team.
NOVEKIS™
Hubei Tianke Huarui Health Technology Co., Ltd.
Li Xiaoyan
Room 101, 2nd Floor, No. 99 Dingzijiao Road, Wuchang District, Wuhan City, Hubei Province (201) Anwen Co-Working Space, Units 15-19
91420106MAEEEUG05A
9:00 AM – 6:00 PM, Monday – Friday