Privacy Policy

Your Information
Privacy Policy

NOVEKIS™ · Privacy

Privacy
Policy.


How information is collected and used when you explore our small leather goods and everyday carry accessories or place an order through novekis.com.

01 / Collection

Information we collect

Depending on how you interact with NOVEKIS™, we may collect information necessary to provide products, process orders, communicate with customers, and improve our services.

  • Name and contact details, including email and phone number where provided.
  • Billing and shipping information.
  • Order, purchase, and transaction information.
  • Payment-related information handled by applicable payment providers.
  • Device, browser, IP address, and website usage information.
  • Customer support messages and cookie-related information.

02 / Use

How we use information

We may use personal information to process orders for small leather goods and everyday carry accessories, provide shipping updates, manage returns and refunds, answer customer requests, improve our store experience, identify fraud or security issues, maintain records, and provide communications where permitted.

03 / Payment

Payment information

Payments are handled through available checkout methods and payment providers. Complete payment card information may be processed by the applicable provider rather than stored directly by NOVEKIS™.

04 / Cookies

Cookies & similar technologies

NOVEKIS™ may use cookies and similar technologies for essential website functions, preferences, performance measurement, security, and improving the shopping experience.

05 / Sharing

How information may be shared

Relevant information may be shared with trusted providers that support website operation, payment processing, order fulfillment, shipping, tracking, customer service, fraud prevention, analytics, or marketing services where applicable.

06 / International

International processing

Because our customers, service providers, and fulfillment partners may operate in different locations, personal information may be processed or stored outside your country or region according to applicable requirements.

07 / Retention

Data retention

We keep personal information only as long as reasonably necessary to manage orders, support customers, prevent fraud, resolve disputes, maintain required records, and comply with applicable obligations.

08 / Security

Data security

NOVEKIS™ uses reasonable administrative and technical measures intended to protect personal information. However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.

09 / Rights

Your rights & choices

Depending on your location, you may have rights to request access, correction, deletion, or other choices regarding your personal information as provided by applicable law.

Privacy-related requests may be submitted to service@novekis.com . We may verify requests before responding to protect customer information.

10 / Children

Children's privacy

NOVEKIS™ offers small leather goods and everyday carry accessories, and our online store is intended for general retail customers. We do not intentionally collect personal information from children in violation of applicable privacy laws.

11 / Links

Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies and terms.

12 / Updates

Changes to this policy

NOVEKIS™ may update this Privacy Policy when our services, business practices, or applicable requirements change. The latest version will always be available on this page.

A Note to Our Team

Questions about
privacy?

For questions about this policy or a privacy request, please contact the NOVEKIS™ customer support team using the information below.

Contact customer support ↗

NOVEKIS™ · Information

Business &
privacy contact.

For privacy questions, product inquiries, or customer support requests, contact NOVEKIS™ using the details below.

Brand Name

NOVEKIS™

Official Website

novekis.com

Customer Support Email

service@novekis.com

Customer Service Phone

+86 131 6374 8841

Legal Company Name

Hubei Tianke Huarui Health Technology Co., Ltd.

Legal Representative

Li Xiaoyan

Registered Business Address

Room 101, 2nd Floor, No. 99 Dingzijiao Road, Wuchang District, Wuhan City, Hubei Province (201) Anwen Co-Working Space, Units 15-19

Unified Social Credit Code

91420106MAEEEUG05A

Service Hours

9:00 AM – 6:00 PM, Monday – Friday

NOVEKIS™ · Premium Small Leather Goods

Everyday essentials, beautifully carried.