Privacy Policy
NOVEKIS™ · Privacy
Privacy
Policy.
How information is collected and used when you explore our small leather goods and everyday carry accessories or place an order through novekis.com.
01 / Collection
Information we collect
Depending on how you interact with NOVEKIS™, we may collect information necessary to provide products, process orders, communicate with customers, and improve our services.
- Name and contact details, including email and phone number where provided.
- Billing and shipping information.
- Order, purchase, and transaction information.
- Payment-related information handled by applicable payment providers.
- Device, browser, IP address, and website usage information.
- Customer support messages and cookie-related information.
02 / Use
How we use information
We may use personal information to process orders for small leather goods and everyday carry accessories, provide shipping updates, manage returns and refunds, answer customer requests, improve our store experience, identify fraud or security issues, maintain records, and provide communications where permitted.
03 / Payment
Payment information
Payments are handled through available checkout methods and payment providers. Complete payment card information may be processed by the applicable provider rather than stored directly by NOVEKIS™.
04 / Cookies
Cookies & similar technologies
NOVEKIS™ may use cookies and similar technologies for essential website functions, preferences, performance measurement, security, and improving the shopping experience.
05 / Sharing
How information may be shared
Relevant information may be shared with trusted providers that support website operation, payment processing, order fulfillment, shipping, tracking, customer service, fraud prevention, analytics, or marketing services where applicable.
06 / International
International processing
Because our customers, service providers, and fulfillment partners may operate in different locations, personal information may be processed or stored outside your country or region according to applicable requirements.
07 / Retention
Data retention
We keep personal information only as long as reasonably necessary to manage orders, support customers, prevent fraud, resolve disputes, maintain required records, and comply with applicable obligations.
08 / Security
Data security
NOVEKIS™ uses reasonable administrative and technical measures intended to protect personal information. However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
09 / Rights
Your rights & choices
Depending on your location, you may have rights to request access, correction, deletion, or other choices regarding your personal information as provided by applicable law.
Privacy-related requests may be submitted to service@novekis.com . We may verify requests before responding to protect customer information.
10 / Children
Children's privacy
NOVEKIS™ offers small leather goods and everyday carry accessories, and our online store is intended for general retail customers. We do not intentionally collect personal information from children in violation of applicable privacy laws.
11 / Links
Third-party links
Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies and terms.
12 / Updates
Changes to this policy
NOVEKIS™ may update this Privacy Policy when our services, business practices, or applicable requirements change. The latest version will always be available on this page.
A Note to Our Team
Questions about
privacy?
For questions about this policy or a privacy request, please contact the NOVEKIS™ customer support team using the information below.
Contact customer support ↗NOVEKIS™ · Information
Business &
privacy contact.
For privacy questions, product inquiries, or customer support requests, contact NOVEKIS™ using the details below.
NOVEKIS™
Hubei Tianke Huarui Health Technology Co., Ltd.
Li Xiaoyan
Room 101, 2nd Floor, No. 99 Dingzijiao Road, Wuchang District, Wuhan City, Hubei Province (201) Anwen Co-Working Space, Units 15-19
91420106MAEEEUG05A
9:00 AM – 6:00 PM, Monday – Friday